Do you want to be convinced of the quality of our products before you buy? You can order an unprinted sample of many of our products for a low price. Our samples are shipped quickly and do not incur shipping costs on your part.
How do I order a sample?
Samples can easily be ordered on the homepage by clicking on “Order sample” on the corresponding product page. Alternatively, you are also welcome to send us a delivery request by email, chat or telephone.
What is the delivery time for samples?
In general, you will receive our samples in 2-3 days within the EU and in 3-4 days outside the EU. In urgent cases, please get in touch and we will check whether an even faster delivery is possible.
Which products can I order as samples?
Generally speaking, we are happy to send any umbrella or small parasol as a sample. For other products (e.g. large parasols and tents), sample delivery is only possible on request. Please note that delivery charges may apply to such special orders.
Can I also order a printed sample?
All the samples we send are usually unprinted. However, if you want to get an idea of the print quality, we can normally add an additional print sample. It is usually possible for us to create a proof sample precisely tailored to your specifications. This will incur production costs, but they will be credited back to you when you place your order. The delivery time for this varies greatly depending on the product and printing technique.
Can I return samples?
As a general rule, samples cannot be returned. However, if returning a sample is important to you (e.g. if you ordered several samples), then simply contact us. We will always find a good solution.