Data protection
The protection of your personal data is of particular concern to us. For this reason, we process your data exclusively on the basis of legal provisions (GDPR, Telecommunications Act 2003). This data protection information explains the most important aspects of data processing on our website.
Contact with us
If you contact us using the form on the website or by email, the data you provide will be stored by us for the purpose of processing the enquiry and in the event of any follow-up questions.
Encryption and data security
In order to prevent loss or misuse of the data stored with us, we take extensive technical and operational security precautions, which are regularly reviewed and adapted to technological progress.
Every data transmission is encrypted. Encryption ensures that no information can be passed on to unauthorised third parties. You can tell whether an individual page of our website is transmitted in encrypted form by the closed display of the key or lock symbol in the status or address bar of your browser.
Data transfer for the fulfilment of the contract
For the fulfilment of the contract, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. For the processing of payments, we pass on the payment data required for this to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us.
Use of cookies
In order to make visiting our website more attractive and to enable the use of certain functions, we use cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted again at the end of the browser session, i.e. after closing the browser (known as session cookies). Other cookies remain on your device and enable us to recognise your browser on your next visit (persistent cookies). You can set your browser in such a way that you are informed about the setting of cookies and decide individually about whether to accept or reject them for certain cases or in general. If you do not accept cookies, the functionality of our website may be limited.
The data stored in our cookies will not be linked to your personal data (name, address etc.). Without your explicit consent, we will not use the tracking tools to unnoticeably:
- Collect personal data about you
- Pass on such data to third-party providers and marketing platforms
- Link the data to your personal data (name, address etc.).
Web analysis
This website uses Google Analytics, a web analytics service provided by Google Inc. Google Analytics uses cookies (text files placed on your computer) to help the website analyse how users use the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. In the event that IP anonymisation is activated on this website, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. IP anonymisation is active on this website. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this you may not be able to use the full functionality of this website.
You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link.
As an alternative to the browser plugin, you can click on this link to prevent Google Analytics from collecting data on this website in the future. This will place an opt-out cookie on your device. If you delete your cookies, you will have to click on this link again.
Facebook remarketing
Remarketing tags of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA are integrated on our pages. When you visit our pages, the remarketing tags establish a direct connection between your browser and the Facebook server. This means that Facebook receives the information that you have visited our website with your IP address. This enables Facebook to assign your visit to our website to your user account.
We can use the information obtained for the display of Facebook ads. As the provider of the pages, we would like to point out that we have no knowledge of the content of the transmitted data or its use by Facebook. Further information on this can be found in Facebook’s data policy. If you do not wish any data to be collected via Custom Audience, you can deactivate Custom Audiences here.
Right to information and contact options
You have a right to free information about the data we have stored about you and, if applicable, a right to the correction, blocking or deletion of such data. If you have any questions regarding the collection, processing or use of your personal data, or if you wish to request information, the correction, blocking or deletion of data, as well as revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our legal notice.
Customer reviews
In order to constantly improve our services, we encourage customers to leave us a review. To do this, customers enter their name (or a nickname) in the review form, select a star rating and write something short about us. This information is then published by Schirmmacher on its homepage. Customers who subsequently wish to delete their review can do so by simply sending us an email requesting deletion.
Updated: August 2020