Cancellation Policy for Sample Orders

You have the right to cancel this contract within thirty days without giving any reason. The cancellation period is thirty days from the day on which you or a third party named by you, i.e. who is not the carrier, took possession of the goods. To exercise your right of cancellation, you must inform us of your decision to cancel this contract by means of a clear statement (e.g. a letter sent by post or email).
 

CST GmbH
Im Buch 16
6840 Götzis
Austria

Company Register No. 514959v
Place of Jurisdiction: Feldkirch
 

If you make use of this option, we will immediately send you a confirmation of receipt of such a cancellation (e.g. by e-mail). In order to comply with the cancellation period, it is sufficient for you to send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.

Consequences of Cancellation

If you withdraw from this contract, we must refund all payments that we have received from you, excluding delivery costs, immediately and at the latest within fourteen days from the day on which we receive notification of your cancellation of this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement. We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods - whichever is the earliest. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you dispatch the goods before the period of fourteen days has expired. You shall bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

Exclusion or Premature Expiry of the Right of Cancellation

The right of cancellation does not apply to contracts - for the delivery of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.